Say hello
Real people, quick replies
We're a small team obsessed with making party-planning easier. A question, a recommendation, or a hand with a booking — you're always talking to a real human, and we're only an email away.
usually same day!
We're humans, and we're quick
We read every message — and reply fast
No tickets vanishing into a void, no call-center hold music — a real person reads what you send and writes back.
- Support hours
- Mon – Fri, 9am – 5pm
- Response time
- Same day · weekends by Monday
Two ways in
How to reach us
Whichever fits your question — both land with a real person on our team.
Say hello
Email us anything
Questions before you book, help choosing an entertainer, or just want to talk through your party plans? Drop us a line and a real person will get back to you — usually the same day.
Already booked?
About an existing booking
If you've already booked an entertainer, the fastest way to reach us — or them — is to reply directly to your booking confirmation email. It keeps everything about your party in one thread so nothing gets missed.
Our booking promise
Why booking with us is so fast
No quote forms vanishing into a void. Here's what actually happens after you send a party request — and why most parents have confirmed options within a couple of hours.
You tell us once
Share your date, location, and what you're after. Sixty seconds, no account needed.
We check real calendars
We instantly notify vetted local pros who match and confirm who's genuinely free — no phone tag.
You pick & pay safely
We email you confirmed options with upfront prices. Choose your favorite; your money's held until after the party.
A quick honest note: Yombu is a marketplace that connects you with independent local entertainers — bookings happen online, over email and the site, so there's always a clear record of your party. Our phone line is reserved for venue partnerships and press; for anything party-related, email is the fastest way to a real person.
Looking for a quick answer?
Our FAQ covers booking, payments, vetting, cancellations, and how we match you with the right entertainer — you might find what you need in seconds.